Shipping policy

Shipping Policy

Last Updated: September 2, 2026

At Shine & Style, we work to process and deliver your orders as efficiently as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays may begin processing on the next business day.

2. Delivery Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other circumstances outside our control.

Estimated delivery time:

Poland: [INSERT ESTIMATED DELIVERY TIME]

The delivery estimates provided at checkout or on our website are estimates and are not guaranteed unless expressly stated otherwise.

3. Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Free shipping may be offered on selected products or orders when specifically stated on our website.

4. Tracking

Where tracking is available, tracking information may be provided after your order has been dispatched.

Please allow some time for tracking information to become active after shipment.

5. Delays

Delivery may occasionally be delayed because of circumstances outside our reasonable control, including carrier delays, severe weather, customs procedures, public holidays, or other unforeseen events.

If your order appears significantly delayed, please contact our customer service team.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.

Email: [YOUR CUSTOMER SERVICE EMAIL]

7. Lost or Damaged Packages

If your package arrives damaged, please contact us promptly and provide your order number and photographs of the package and product where appropriate.

We will work with you and the carrier to resolve the issue in accordance with applicable law.

Shine & Style
Email: [YOUR CUSTOMER SERVICE EMAIL]